PRIVACY POLICY

Effective Date: July 15, 2026

Welcome to Vozor (“Vozor,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the Vozor website, platform, mobile application, and related services (collectively, the “Platform”).

By using Vozor, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following information when you use Vozor:

Personal Information

  • Name

  • Email address

  • Mobile phone number

  • Mailing address (if provided)

  • Account login information

Booking Information

  • Appointment requests

  • Booking history

  • Service preferences

  • Messages exchanged through the Platform

Payment Information

Payments are processed securely through third-party payment processors. Vozor does not store your complete credit or debit card information.

Device Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website usage information

  • Cookies and similar technologies

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2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Connect customers with independent service providers

  • Process bookings and appointments

  • Send appointment confirmations and reminders

  • Provide customer support

  • Improve our Platform and services

  • Detect fraud and enhance security

  • Comply with legal obligations

  • Send promotional communications (only when you have opted in)

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3. SMS Communications

If you provide your mobile phone number and opt in, you agree to receive SMS messages from Vozor.

These messages may include:

  • Appointment confirmations

  • Booking reminders

  • Booking updates

  • Provider responses

  • Account notifications

  • Customer support messages

  • Promotional messages (only if you separately consent)

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

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4. Information Sharing

We do not sell your personal information.

We may share your information with:

  • Independent service providers you choose to book

  • Payment processors

  • SMS service providers

  • Technology providers that help operate the Platform

  • Legal authorities when required by law

  • Professional advisors when necessary to protect our legal rights

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5. Cookies & Analytics

Vozor may use cookies, analytics tools, and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Measure website traffic

  • Enhance user experience

  • Prevent fraud and abuse

You can manage cookies through your browser settings.

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6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

While we work to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Maintain business records

  • Resolve disputes

  • Enforce our agreements

  • Comply with applicable laws

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8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Request a copy of your personal data

To exercise these rights, contact us using the information below.

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9. Children’s Privacy

Vozor is not intended for children under the age of 18.

We do not knowingly collect personal information from anyone under 18 years of age.

If we learn that we have collected information from a child under 18, we will take reasonable steps to delete it.

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10. Third-Party Services

The Platform may contain links to third-party websites or integrate with third-party services.

Vozor is not responsible for the privacy practices or content of third-party websites or services.

We encourage users to review the privacy policies of any third-party services they use.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting to this page.

Your continued use of Vozor after changes are posted constitutes your acceptance of the updated Privacy Policy.

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12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Vozor

Website: https://getvozor.com

Email: support@getvozor.com