TERMS OF SERVICE
Effective Date: July 15, 2026
Welcome to Vozor (“Vozor,” “we,” “our,” or “us”). By accessing or using the Vozor website, platform, mobile application, or any related services (collectively, the “Platform”), you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use the Platform.
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1. Our Service
Vozor is an online marketplace that connects customers with independent service providers, including but not limited to barbers, hairstylists, nail technicians, lash technicians, makeup artists, photographers, and other personal service professionals.
Vozor facilitates introductions and booking opportunities but does not perform the services offered by providers.
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2. Independent Service Providers
All providers listed on Vozor are independent businesses or contractors.
Vozor does not employ, supervise, control, or guarantee any provider or the services they perform.
Customers acknowledge that all appointments, services, pricing, and service outcomes are the responsibility of the provider.
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3. User Accounts
You agree to provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
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4. Payments
Payments may be processed securely through third-party payment processors.
Applicable service fees, taxes, cancellation fees, refunds, and provider pricing are determined by the provider or disclosed during the booking process.
Vozor is not responsible for payment processing errors caused by third-party providers.
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5. Cancellations & Refunds
Cancellation and refund policies may vary by provider.
Customers are responsible for reviewing each provider’s cancellation policy before booking.
Refund requests should first be directed to the provider. Vozor may assist in resolving disputes but is not obligated to issue refunds.
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6. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from Vozor.
These messages may include:
Appointment confirmations
Booking reminders
Booking updates
Provider responses
Account notifications
Customer support messages
Promotional messages (only with separate consent)
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
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7. Acceptable Use
You agree not to:
Provide false or misleading information.
Use the Platform for unlawful purposes.
Harass, threaten, or abuse other users or providers.
Attempt to hack, interfere with, or disrupt the Platform.
Violate applicable laws or regulations.
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8. Intellectual Property
All content on the Vozor Platform, including logos, branding, graphics, text, software, and design elements, is owned by Vozor or licensed to Vozor and is protected by applicable intellectual property laws.
You may not reproduce or distribute any content without written permission.
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9. Limitation of Liability
To the fullest extent permitted by law, Vozor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or services provided by independent providers.
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10. Disclaimer
The Platform is provided “as is” without warranties of any kind.
Vozor makes no guarantees regarding:
Provider availability
Appointment availability
Service quality
Customer satisfaction
Business outcomes
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11. Changes to These Terms
We may update these Terms of Service at any time.
Changes become effective when posted on this page.
Continued use of the Platform after updates constitutes acceptance of the revised Terms.
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12. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Florida, without regard to its conflict of law provisions.
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13. Contact Us
If you have questions regarding these Terms, please contact us:
Vozor
Website: https://getvozor.com
Email: support@getvozor.com